Privacy Policy
This document describes how Veridex collects, uses, and protects personal information provided through our website and consulting engagements.
Veridex ("we," "us," or "our") is a business consulting firm operating from Kuala Lumpur, Malaysia. We are committed to handling personal information with care and transparency. This Privacy Policy applies to information collected through our website at taralega.club and through the course of our consulting relationships.
If you have questions about this policy or wish to exercise your data rights, please contact us at [email protected].
1. Information We Collect
We collect personal information in the following circumstances:
Contact Form Submissions
When you complete our enquiry form, we collect your name, email address, phone number (if provided), organisation name, and the details of your enquiry.
Website Usage Data
We collect standard technical information including IP address, browser type, pages visited, and visit duration through analytics tools. This data is collected in aggregate and is not used to identify individuals unless required for security purposes.
Consulting Engagements
In the course of a consulting engagement, we may collect professional information such as your role, organisation structure, and business context necessary to deliver the agreed scope of work. Such information is governed by separate engagement agreements, including confidentiality provisions.
Cookies and Tracking Technologies
Our website uses cookies to support basic functionality and, with your consent, to collect analytics data. Please refer to our Cookie Policy for full details.
2. How We Use Your Information
We use personal information for the following purposes:
- Responding to enquiries — to acknowledge and respond to consultation requests submitted through our website.
- Service delivery — to carry out consulting engagements where a formal agreement is in place.
- Communication — to send relevant information related to your enquiry or ongoing engagement. We do not send unsolicited marketing communications.
- Website improvement — to understand how visitors use our website and to make improvements where appropriate.
- Legal compliance — to meet obligations under Malaysian law, including the Personal Data Protection Act 2010 (PDPA).
Legal bases for processing include your consent (for optional cookies and communications), the performance of a contract (for engagements), and our legitimate interest in operating and improving the business.
3. Data Sharing and Third Parties
We do not sell or rent personal information. We may share data in the following limited circumstances:
- Service providers — trusted third-party providers that assist with website hosting, email delivery, and analytics, each bound by data processing agreements.
- Legal requirements — where disclosure is required by Malaysian law, court order, or a regulatory authority.
- Business transfers — in the event of a merger or acquisition, personal data may be transferred as part of the business assets, subject to equivalent privacy protections.
4. Data Retention
We retain personal information for the following periods:
| Data Type | Retention Period |
|---|---|
| Website enquiry submissions | 24 months from submission |
| Engagement-related records | 7 years from engagement close (statutory requirement) |
| Analytics data | 14 months (aggregated and anonymised thereafter) |
| Cookie consent records | 12 months from consent |
5. Data Protection Measures
We apply reasonable and appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, and disclosure. These include:
Encrypted Transmission
All data submitted through the website is transmitted over HTTPS using TLS encryption.
Access Controls
Access to personal data is restricted to staff and advisors with a legitimate need to process it.
Breach Notification
In the event of a data breach, we will notify affected individuals and the relevant authority in accordance with the PDPA.
Periodic Review
Our data handling practices are reviewed periodically to confirm they remain appropriate and effective.
6. Cookies
We use essential cookies to maintain basic site functionality, and optional analytics and preference cookies where you have provided consent. You may withdraw your consent or manage your cookie preferences at any time.
View Cookie Policy7. Your Rights Under Malaysian PDPA
Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right of Correction
You may request that inaccurate or incomplete data be corrected.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
Right to Object
You may object to the processing of your personal data for direct marketing purposes.
Right to Complain
You may lodge a complaint with the Department of Personal Data Protection (JPDP) of Malaysia.
How to Exercise
Submit your request in writing to [email protected]. We aim to respond within 21 days.
8. Third-Party Links
Our website may contain links to external websites for reference purposes. We are not responsible for the privacy practices of those sites, and this policy does not extend to them. We encourage you to review the privacy notices of any external sites you visit.
9. Children's Privacy
Our services are directed to business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data through our website, please contact us so we may remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website following any update constitutes acknowledgement of the revised policy.
11. Contact for Data Enquiries
For any questions or concerns relating to this Privacy Policy or the handling of your personal data, please reach us through any of the following:
Data Enquiries
[email protected]Telephone
+60 3-2856 4729Postal Address
Level 18, Menara Maxis, Jalan Ampang
50088 Kuala Lumpur, Malaysia